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University
Associates' Shared Values:
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Integrity
— Our reputation is defined by how we respect and treat with
dignity our customers, shareholders, communities, and each
other.
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Teamwork
— We work cooperatively and rely on each other for our
individual and shared success.
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Excellence
— We are dedicated to producing the best results for our
clients, shareholders, communities, and each other.
These values underscore our commitment to a work
environment that fosters respect for all employees and help us
deliver on the University Associates Promise to meet or exceed
our customers' expectations by being trustworthy, being
reliable, demonstrating our competence and making customers feel
valued.
At
University Associates, our focus each and every day is to
anticipate the needs and expectations of our clients. We believe
that only this kind of dedication can strengthen our
relationships with our clients and demonstrate our commitment to
the results they want. University
Associates' employees are introduced to this customer focus on
the first day they begin work at University Associates, and,
through ongoing training and the discussion of best practices,
internalize the practices and approach that is critical to
acting in the best of interest of clients.
As a result, clients can expect to receive similar levels of
service no matter who they interact with at University
Associates. We understand our customers and shareholders
expect University Associates and its employees to conduct
business activities not only in full compliance with all laws
and regulations, but also in accordance with the highest
possible standards of ethical conduct. Guiding
our day-to-day business dealings are our Shared Values of
Integrity, Teamwork and Excellence. These values motivate us and
add meaning to our daily activities. They explain what we stand
for, what culture we share and what guides our decisions.
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